Frequently Asked Questions
Which countries do you ship to?
At the moment, we only ship to the European Union.
Do i have to pay extra for delivery?
For all orders being shipped in European Union countries, shipping is free of charge.
How can I track my MYTH order?
Once your order is shipped from Myth Optical Greece, you will receive a confirmation email. This email will contain all shipping details, as well as the tracking number.
With this number, you can track your package’s progress until it reaches your door.
For any additional questions regarding your order, please do not hesitate to contact us at info@mythoptical.gr.
How long will it take for my products to be delivered?
Shipping times are indicative, as there may be delays during periods of high demand (e.g. holidays) or in remote areas. Depending on your location, standard shipping time may take:
- Greece: 2–3 business days
- European Union: 3–7 business days
In any case, the customer will receive a tracking number to track the exact progress of their package.
Change or order cancelation
If you need to change or cancel your order, please contact us at info@mythoptical.gr as soon as possible.
If your order has not yet been shipped, we will do our best to serve you. After the order has been shipped, the returns policy applies.
How should I maintain and take care of my Myth glasses?
Read the brief guidebook that accompanies your sunglasses or eyewear frame. In any case, use only the authentic MYTH microfiber cloth to wipe and completely dry your glasses.
What are Myth lenses made out of?
Most of the MythGreece sunglasses are made from premium scratch-resistant nylon lenses, which are lightweight, impact-resistant, and can be treated for UV and blue light protection.
Do Myth’s sunglasses provide UV protection?
Yes, they do. Every pair of Myth sunglasses offers 100% protection from UVA and UVB rays
Can I repair my MYTH glasses?
If the frame was purchased online, please contact us at info@mythoptical.gr for assistance. To assist you faster, please send us photos showing the issue you are experiencing.
What is the product warranty policy?
We are so confident in the quality of our products that we offer a 2-year warranty. If a manufacturing defect occurs, we will replace your product with a new one.
Our warranty does not cover damage from accidents or misuse, nor the normal wear and tear of the product over time.